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© 2026

سياسة الخصوصية

Last updated: January 1, 2026  |  Effective date: January 1, 2026

At Swiss Bridge Academy, your privacy is a fundamental priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at swissbridgeacademy.com or use any of our services.

1. Who We Are

Swiss Bridge Academy is an online education platform managed under Swiss quality standards, dedicated to delivering high-impact learning experiences to students globally. We are committed to protecting your personal data and complying with applicable data protection regulations, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We collect information you provide directly to us and information gathered automatically when you use our platform:

2.1 Information You Provide

  • Account information: Full name, email address, password, profile photo.
  • Payment information: Billing address, card details (processed securely via our payment providers — we do not store full card numbers).
  • Profile information: Professional background, learning interests, preferred language.
  • Communications: Messages you send us via contact forms, support tickets, or email.
  • User-generated content: Course reviews, forum posts, quiz responses.

2.2 Information Collected Automatically

  • Usage data: Pages visited, courses accessed, time spent, progress tracking.
  • Device information: IP address, browser type, operating system, device identifiers.
  • Cookies and tracking technologies: Session cookies, preference cookies, analytics cookies.

3. How We Use Your Information

We use your personal information to:

  • Create and manage your account and course enrollments.
  • Process payments and issue certificates of completion.
  • Deliver, personalize, and improve our educational content and platform features.
  • Send transactional emails (enrollment confirmations, receipts, password resets).
  • Send marketing communications and course recommendations (with your consent, and always with an opt-out option).
  • Analyze usage patterns to improve the platform experience.
  • Comply with legal obligations and enforce our Terms and Conditions.
  • Prevent fraud, abuse, and security threats.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Types of cookies we use:

  • Essential cookies: Required for the platform to function (authentication, session management).
  • Preference cookies: Remember your language and display settings.
  • Analytics cookies: Help us understand how users interact with the platform (e.g., Google Analytics).
  • Marketing cookies: Used to deliver relevant advertisements (only with your consent).

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data with:

  • Service providers: Payment processors, email delivery services, cloud hosting providers who process data on our behalf under strict data processing agreements.
  • Instructors: Course instructors may access aggregate (anonymized) data about their students' progress.
  • Legal authorities: When required by law, court order, or to protect the rights and safety of Swiss Bridge Academy and its users.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Specifically:

  • Account data is retained for the life of your account plus 3 years after closure for legal compliance.
  • Transaction records are retained for 10 years as required by Swiss financial regulations.
  • Marketing consent records are retained until you withdraw consent.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data ("right to be forgotten"), subject to legal obligations.
  • Restriction: Request that we limit the processing of your data.
  • Data portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@swissbridgeacademy.com. We will respond within 30 days.

8. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted between your browser and our servers.
  • Secure, access-controlled data storage on reputable cloud infrastructure.
  • Regular security audits and vulnerability assessments.
  • Strict access controls ensuring only authorized personnel can access personal data.

While we take all reasonable precautions, no method of data transmission or storage is 100% secure. We encourage you to use strong, unique passwords for your account.

9. International Data Transfers

Swiss Bridge Academy operates globally. Your data may be transferred to and processed in countries outside your country of residence. When transferring data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions recognized under applicable law.

10. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal information, please contact us immediately and we will take steps to delete that information.

11. Third-Party Services

Our platform may integrate with third-party services (payment processors, video hosting, analytics). Each third-party service has its own privacy policy, and we encourage you to review them. Swiss Bridge Academy is not responsible for the privacy practices of third-party services.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or a prominent notice on the platform. Your continued use of the platform after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer: